Boost Field Accuracy with Lystloc’s New OTP Authentication
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Organizations are highly focused on improving their employees’ outreach to their customers by migrating their workforce to remote and on-field working environments.
A recent survey indicates that industries with the highest number of remote workers are healthcare, information technology and services, and financial services, with strengths of 15%, 10%, and 9%, respectively.
Given this, it’s evident that the majority of those sectors’ organizational tasks are handled by their frontline field and sales executives. When it comes to remote work, the crucial part is monitoring your field employees’ attendance.
Empower Your Field Business With An Employee Attendance Tracking App
And, the employees are key responsible for enhancing their organization’s productivity through the use of technologies and media that automate their labor. A field employee tracking system can promote your field business with real-time insights and also avoids proxy attendance.
However, remote and on-field working patterns may have a few drawbacks. The most common ones are,
1. Ensuring that the employees are at the assigned location to handle their tasks.
2. Letting the organization know the feedback for their service from the customer.
Solve the above problem with Lystloc’s features – Book our free demo!
How Do We Strengthen Field Employees with an Employee Attendance Tracking App?
Well, to answer the question, there are many ways in which the organization can strengthen its bottlenecks in its remote and field workforce. But, it can be,
1. Time Consuming
2. May take a toll on the organization’s productivity
3. Results in loss of resources
4. May need an additional and dedicated workforce to handle the tasks.
5. Non-user-friendly.
Businesses can opt for a mobile attendance system for employees to ensure their location-based attendance. The attendance app with GPS enables field managers to manage their field employees’ whereabouts, daily activities, live reports, and so on.
Want to explore more about Lystloc? – Try it for free
Understanding the Concept of OTP
And here comes Lystloc’s OTP Authentication feature to your aid!
An OTP is referred to as a one-time PIN or one-time authorization code (OTAC), is a special code that is produced dynamically and is only valid once. It is used to confirm the user’s identity when they want to access their account. To improve security, OTPs are short-lived and can be used once.
Every time a user tries to log in, their OTP changes, unlike regular passwords.
Lystloc always intends to solve the location-related challenges that organizations face. The organization can be more productive using Lystloc since it can track the activity of its field staff in real-time.
Organizations may be incredibly effective in optimizing their customer-employee interaction and feedback with Lystloc’s functionality – OTP Authentication.
Who would have guessed that a six-digit number could improve all of the remote and fieldwork metrics?
What’s in it for Business Verticals?
As previously said, remote and on-field working situations can be challenging in terms of assuring staff performance when present at the customer’s location and knowing the customer’s input on the service delivered.
Lystloc’s OTP Authentication feature proves to be highly effective and powerful in giving location-intelligence innovation for the organization’s problem.
1. Can Ensure that the Employees’ Service at Customer Locations:
OTP Authentication feature provides a customer-included verification process that verifies the employees’ service at the customer location.
With an ideal process to register the customer’s approval of the service, organizations can ensure that the employee has provided the service at the customer’s location.
2. Real-Time Quality Check and Feedback on the Service Provided to the Customer:
In remote and field working conditions, it is a bit difficult to know the customers’ feedback on the service provided. Manual methods to initiate a survey can be time-consuming and it may also lead to the loss of productivity.
However, with Lystloc’s OTP Authentication feature, the customer can ensure their service providers know the feedback of their services in real time.
The moment when the employee enters the OTP that the customer received, the administrator can have an instant update on the feedback of the service provided in real-time.
Based on these real-time updates, the admin/manager can contact clients to learn more about the service and can also make efforts to improve it for the client.
We all know that OTP Authentication is a widely used authentication process. But what makes Lystloc’s authentication process different is the ability to package complex operations and functions under simple 6-digit OTP.
So, it’s extremely powerful, effective, and simple at the same time.
How Does Lystloc OTP Authentication Feature Work?
Now let us take a live scenario of how Lystloc verifies OTP authentication when client visits are done.
Whenever a field employee performs an activity with Lystloc at a customer location, the customer data can be collected via a contact form that has been assigned to the respective field employees.
On the other hand, they can also scan the clients’ information using the business card reader feature.
To ensure that the employees have provided the best service to their customers with the OTP authentication feature enabled.
When it is enabled, the employees are supposed to initiate the OTP authentication process to the mobile number that they had entered in the contact form.
Instantly, the entered mobile number will receive a notification which further can be verified by entering it into the user’s interface. Without the OTP verification, the field employee can’t check out from their meeting location.
This paves the way for proper field visits by field employees and gives automated field reports to managers. Businesses do not need to worry about their field employees’ report status every time.
Lystloc ensures accurate field visits by enabling OTP authentication feature- Register here to know how!
How to enable the OTP authentication feature?
While creating a form for the users, the admin/manager should enable the OTP Authentication button in the contact form field.
Expand Your Field Business Using Lystloc.
Location intelligence applications are something that is being used widely in today’s market because of various reasons. And organizations are also concerned about their employees’ productivity and various other factors that take a toll on the same in remote conditions. Try to implement a field employee tracking system to optimize your field operations and improve productivity.
A robust employee attendance tracking app such as Lystloc, has always been a solution that simplifies the day-to-day operations of field executives. One such exquisite feature is the newly released OTP Authentication Feature. Lystloc can help your business grow faster and wider with its comprehensive features.
Still waiting? Download Lystloc to access many more features that make your organization always stay on top of the productivity charts.
