Are you a bit tired of hearing the big CRM’s name, with which you may have doubts that it costs a lot? Then this blog gives you the top 10 CRM tools for SMBs with budget-friendly and easy-to-use features. There are lots of CRM’s in the digital market, but this guide clearly shows you 10 best CRM for a B2B small business.
1. LystCRM
Table of Contents
A top CRM software for SMB that is flexible, quick, and designed for the field teams to operate effectively. LystCRM has custom fields that connect data across records for smooth navigation and allow you to modify or develop modules to fit your workflow. Our CRM dashboard is designed to automate follow-ups, view sales territory management, and automate task allocation.
Also, it allows you to set reminders, upload documents, and add voice notes to help your team concentrate on closing transactions rather than entering data. You can also update transaction stages in real-time, tag records for clarity, and never lose sight of a lead again.
With GPS and attendance monitoring integrated, you can get a comprehensive 360-degree view of leads, clients, and representative activities in one location. Access full client histories, manage leaves, and audit actions with ease to make better judgments.
For robust data protection and accountability, set up role-based access and permissions. Data may be easily imported, exported, and recovered. Custom reports can be created to track the factors that influence sales. Our strategic modules and intelligent workflows will fit better for your small and medium-sized business.
👉Starts at $10 month/person
Want to explore more about LystCRM? – Click here!
2. Freshdesk
Freshdesk provides a powerful ticketing system that ensures nothing is overlooked by converting customer inquiries into trackable tickets. Its AI-powered automation enables intelligent workflows and chatbots, which help decrease manual labor. Tasks, performance data, and ticket status may all be tracked with the user-friendly dashboard.
Its simple layout makes the site easy to use, even for beginners. Setting up workflows, however, could take some practice. All customer requests are arranged and prioritized in one location using the unified ticketing system. Businesses that offer multichannel support can respond by phone, chat, email, or social media without needing to transfer between platforms. A self-service portal for effective assistance and customer satisfaction tracking is also included.
👉Starts at $15 month/person
3. Zendesk sell
One of the most user-friendly sales CRMs for lead and deal management is Zendesk Sell. Tracking interactions, updating deals, and staying productive while on the go was made simple by its user-friendly design, integrated dialer, and mobile app.
The speed at which it could import contacts and begin using a streamlined pipeline was particularly noteworthy. You can concentrate on closing business rather than setting up settings due to the real-time reporting and straightforward user interface. Although it works well with programs like Mailchimp, Google Drive, and Zendesk Support, it is mostly focused toward sales; therefore, you will need to connect other programs if you require built-in marketing or support capabilities.
With little setup, Zendesk Sell is an excellent CRM for small businesses looking for a quick, targeted solution for handling deals. If your team wants something quick, easy, and mobile-friendly and is focused on sales, this is ideal.
👉 Costs $19 per user every month.
4. Agile CRM
Agile CRM is a reliable, all-in-one platform that integrates marketing, sales, and support functions into a single, intuitive dashboard. It’s ideal for managing all of your tasks without having to switch between different programs. It has a visual marketing automation builder to create email sequences using straightforward drag-and-drop logic.
Sales follow-ups were made simple by the integrated email tracking and phone dialer. Agile’s true strength lies in bringing data together, such as when comparing support trends with revenue or connecting email campaigns to sales results. With so many capabilities, the UI can occasionally feel overwhelming, but if you get acclimated to the structure, it’s a strong, reasonably priced solution for expanding teams.
👉 Starts at $48.9 per user per month.
5. Pipedrive
To stay organized and increase productivity, you may need Pipedrive CRM. It enables you to graphically manage your sales funnel and prospects, allowing you to always be aware of each deal’s status. Because of the customization capabilities, you can modify the pipeline steps to fit our particular sales process, which improves efficiency.
Easy-to-use capabilities for tracking client contacts, automating follow-ups, and producing actionable insights from real-time data are provided by Pipedrive, one of the top small business CRM software choices.
Integration with other programs, such as calendar and email, kept everything organized and centralized. With Pipedrive doing the monotonous work, you could concentrate on what matters—closing transactions. The reporting features will provide you with a clear picture of your sales performance, and its adaptability will make it simple for your small team to grow.
👉 Starts at $14 per user each month.
6. Salesmate
Managing negotiations and customizing phases to meet your sales process will make it simple with Salesmate’s clear interface. Having built-in texting and calling was fantastic. With all communications recorded under the contact’s timeline, your team can handle calls and SMS straight from the CRM using a virtual number.
Having many channels for communication was quite beneficial, particularly for clients who liked texting. Furthermore, the automation features were strong. Emails, messages, and phone reminders were all part of the drip sequences you can set up for cold outreach.
Additionally, Salesmate interfaces seamlessly with Gmail, Calendly, and Zapier, and its online forms enable you to quickly collect and reply to leads. Despite being somewhat basic, the reporting tools will be sufficient for your small staff to monitor performance and maintain organization.
👉 Starts at $23 per user each month
7. Capsule CRM
Capsule CRM is simple to use and adaptable enough to expand your sales process. You can alter pipelines, contact fields, and tags to suit your needs without being overloaded with features.
With a visual pipeline, Capsule made it simple to manage sales possibilities, create contact timelines, and record tasks or comments directly on each contact’s profile. You can experience the tagging feature, which allows you to segment and customize outreach by categorizing contacts according to any behavior, lead status, or industry.
You can link Capsule with Gmail, Xero (for invoicing), and Mailchimp, ensuring that everything is in sync, from email marketing to sales. Capsule perfectly balances simplicity and flexibility for small businesses seeking a lightweight CRM that they can fully customize.
👉 Starts at $18 per month per user.
8. Bitrix24 CRM
An all-in-one CRM software called Bitrix24 was created to assist companies in centrally managing messages, tasks, projects, and customer connections. Small and medium-sized organizations that want a complete solution without requiring different tools are particularly fond of it. Bitrix24’s capabilities, which include lead management and team collaboration, are designed to improve productivity and streamline processes.
The best CRM for billing, support, marketing, and sales is one of the main features. CRM updates, deal forecasting, and call transcription are all automated by the AI assistant CoPilot. Automation of workflows manages assignments, follow-ups, and approvals. Smooth communication and real-time performance tracking are guaranteed via an integrated contact center and personalized dashboards.
👉 Pricing starts at $49 per month.
9. EngageBay
EngageBay offers predictive lead scoring, email marketing, and a free CRM for up to 15 users and 250 contacts. Account-based marketing objectives can be supported, and it can provide several deal pipelines. For handling prospects, delegating sales responsibilities, and improving process visibility, EngageBay offers a sales hub.
👉 Starts from $14.99 a month
10. Less Annoying CRM
Less Annoying CRM is a simple, affordable CRM with a short setup time and low learning curve. It is compatible with desktop and mobile browsers. Numerous, editable contact and sales pipeline fields allow you to keep track of specific agreements and businesses. This low-cost CRM records meetings, emails, and tasks that are finished automatically. In addition to viewing contact, activity, and task reports, teams may export anything with a single click.
👉 Starts at $15/month per user
Determine the Best CRM for Your B2B Small Business – LystCRM
Selecting a CRM that truly works for your B2B is more important than simply figuring out features or comparing costs.
You don’t need something that looks fantastic in a demo if you require a tech professional to manage it. Your team needs a CRM that they will use every day without complaining, imagining, or giving up.
Whether you’re handling leads or you’re just unwell or following up on sticky notes, the correct CRM may help you organize the mess.
Furthermore, if you’re still unsure of where to begin?
Try using LystCRM.
