As every industry sector is growing rapidly with a digital software revolution, healthcare is one among them. But what could be the case in the healthcare industry to improve its efficiency with the right software? What are the essential requirements for its development? Let’s dive in deep.
Instead of giving a theoretical explanation, let’s look into a smart narrative story for understanding the healthcare industry’s challenges and how field force management software can overcome them.
Also, here you can consider the facts for choosing the right field force management software in the healthcare industry.
A comprehensive needs analysis is essential when choosing field force management software. In this process, there are:
- Keeping track of current procedures.
- Finding inefficiencies and problems.
- Outlining essential features.
Let’s take a scenario of the day-to-day life of a doctor.
But micro-managing them? That was a different story.
Manual reports, phone calls, WhatsApp updates, and spreadsheets were no longer sufficient. She required a field force management system, but it was difficult for her to pick the best one.
We already understand the necessity of field force management software in the healthcare industry.
This article will help you make an informed decision if you’re in Ria’s shoes.
The Field Force Challenge in Healthcare
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The healthcare sector is not like any other field force team.
Field teams don’t only “sell.”
They:
- Go to hospitals and physicians.
- Manage delicate patient-related settings.
- Every day, cover wide areas while sticking to rigorous reporting and compliance regulations.
- Work in time-sensitive situations.
This is not a place for a generic tracking tool or basic attendance software. Healthcare companies want a system that takes accountability, accuracy, mobility, and compliance into consideration.
Idea 1: Don’t Just Track Attendance
Ria made the first error of thinking that she merely needed to track attendance.
However, she quickly realized:
- Fake check-ins resulted from clocking in without a location.
- Manual visit logs were not trustworthy.
- Absence of actual field activity visibility.
Instead, what to search for:
- GPS-based attendance system.
- Location and time automatically recorded.
- Tamper-resistant logs.
- Real-time visibility of field motion.
- Accuracy is crucial in the medical field and is not optional.
Idea 2: Ensure Field Visibility in Real Time
Despite claims to the contrary, Ria received a call one afternoon from a hospital stating that no representative had been there in weeks.
At that point, she realized the importance of live tracking.
With the correct field force management software, you should be able to:
- Track the whereabouts of your field executives in real time.
- Keep track of the length of hospital and clinic visits.
- Use geo-fencing to verify visits.
- Minimize fraudulent reports.
This openness fosters both internal and external trust.
Idea 3: Streamline Reporting: Avoiding Overwhelming the Field Team
Field teams in healthcare already have a busy schedule. At the end of the day, asking people to complete lengthy reports just results in:
- Data delays.
- Inadequate entries.
- Employee frustration.
Instead of working against her team, Ria wanted a software that supported them.
Crucial elements to focus on:
- Logs of automated visits.
- Reporting in one tap.
- Location-based evidence and photos.
- Real-time data sync.
- Your team will get better data if it’s easier for them.
- Trust, privacy, and compliance are important.
- Trust is critical in the healthcare industry.
Your software has to:
- Observe employee confidentiality.
- Stay away from excessive tracking.
- Adhere to data security regulations.
- Be open about how you acquire data.
Monitoring and respect are balanced in a good solution, guaranteeing compliance without micromanagement.
Idea 4: Select Software That Expands With You
Ria’s business was growing, adding new areas, bigger people, and increased complexity.
She required a mechanism that could:
- Scale with ease.
- Work in various locales.
- Supports many responsibilities, including audits, sales, and service.
- Provide executives with actionable analytics.
A short-term solution would only lead to long-term issues.
After several considerations, Ria opted for Lystloc field force management software.
Why was Lystloc Ria’s Choice?
When Ria discovered Lystloc after months of testing and demos, everything changed.
Using Lystloc:
- Attendance is now tamper-proof and GPS-based.
- Field visits were accurately and automatically tracked.
- Reports were automatically produced.
- Managers were able to see their field employees in real time
- Field employees spent more time interacting with physicians and hospitals and less time reporting.
- Above all, Lystloc was not designed with desk-based assumptions in mind, but rather for actual field teams.
You don’t need complex setups and obtrusive monitoring. Just field force management that is intelligent, moral, and precise that best suits the healthcare sector.
Summing Up
In the healthcare industry, fit is more important than features when selecting the best field force management software.
Do you think it accurately represents the work of healthcare field teams?
Does it increase accountability while maintaining trust?
Does it reduce complexity rather than increase it?
The answer was obvious to Ria and many other healthcare companies.
Lystloc is more than just a software
It’s a more intelligent approach to managing your medical team for attendance tracking and much more.
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